Customer Success Starts with a Great Team
A “Customer Success” trend is emerging in business, particularly in the SaaS industry. The Customer Relationship Management following the initialRead more.
Will a Customer Success Team Add Value to Your Business?
It’s too easy for customers to drop your product or service once they no longer find it useful; which isRead more.
The Guide to Creating an Awesome Company Culture
Company culture is defined as the shared beliefs, operating rules, values, traditions and norms of a group of people. CompaniesRead more.
What Does “Employee Experience” Mean?
Employee Experience pertains to the amount of the opinions employees have about their interactions with their company. Employees are alsoRead more.
Is Training Development Key to an Exceptional Employee Experience?
Training development is a broad term that cover numerous types of employee experiences. In general, they help employees effectively learnRead more.
How to Keep Valuable Employees Motivated
Many employers now face major challenges such as finding it more difficult to find skilled and knowledgeable people. A youngerRead more.
How to End Recruiting Friction in Call Centers
When I worked in the call center world as a recruiter we had more friction than a sweater fresh outRead more.
3 Job Interview Tips (for Applicants and Employers)
It’s very easy to get lost in the fluff with an applicant. I can’t tell you how many times IRead more.
How we are doing things differently and why it saves you big on your staffing costs. Movanti is bringing youRead more.
Building a Culture
What is culture? Culture is defined in a number of ways; many include the traditions, language, knowledge, and stories ofRead more.